Nine Things I Learned the Hard Way

After reading Skip's 55-85% blog, I thought “That's the kind of thing you could only learn the hard way”. After I thought about it I realized that there are a lot of things that Justine and I have learned by trial and error while we were setting up our clinic. I hope folks find some of these ideas useful; here they are in no particular order:

I found Score to be helpful especially for legal and financial questions and I loved their one day seminar in which they made it very clear how much work being a small business owner is. It also had great ideas on how to manage the finances during the first few years while the business is paying back the start up loans.

We clearly laid out all of our business agreements in a document that included a detailed section on how we would end our business relationship if we chose to do so.

I have discovered how important it is to communicate openly and honestly to my business partner and to talk about feelings when emotions like frustration come up, but also to express joy and appreciation when things are going well.

Initially we were using blankets over our easy chairs but since we wash them once per week these have proven to be too costly to wash so we recently switched to sheets.

We put our health history questionnaire onto the website so patients can print it from home, fill it out, and bring it to their first appointment.

Getting our business listed on yelp.com has brought us a few patients.

Since our clinic needed to be painted we had a painting party and send an evite to our friends. We made it fun by having music and some snack food. Everyone who came was entitled to a free treatment.

After taking several weeks to paint, outfit the clinic, and then do the grand opening I think it would have been wise for us to take a few days or even a week off before we started seeing patients. Since we didn't do that, instead we decided to close the clinic down for a week at the end of April.

Picking the right business partner! I am lucky to have such a smart and hardworking person like Justine to be in business with, we work very well together and we are continually learning how to capitalize on our strengths which seem to complement each other nicely

 

thomasriordan
Author: thomasriordan

<p> Tom Riordan has been involved with Eastern philosophy and healing arts since 1990. After earning a B.A. in History at the University of Massachusetts in Boston, he spent four years working at the Kripalu Center for Yoga and Health in the Berkshire Mountains of Massachusetts. In addition to daily hatha yoga and meditation practice there, Tom completed the Kripalu Yoga Teacher Training the Kripalu Bodywork Training. </p> <p> Tom is a graduate of The New England School of Acupuncture, in Newton, MA, the oldest accredited acupuncture school in the United States. He maintained a private practice for several years in Columbia, Missouri. He was the first person to be licensed to practice acupuncture in that city. He became very active in the State acupuncture association by serving as secretary for two years and treasurer for one year. Tom is certified by the National Council for the Certification of Acupuncture and Oriental Medicine (NCCAOM) and he is licensed to practice in Massachusetts. </p> <p> He currently practices in Medford, MA where he has maintained a community acupuncture clinic since 2007. </p>

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